F.A.Q.

 

Please find a list of frequently asked questions and answers below. If you still have questions please feel welcome  to call us toll free at
1-800-321-0692
  1. How far is the Powder House Located from Mt Rushmore?

  2. Are you centrally Located to Area Attractions?

  3. What is your Cancellation Policy?

  4. Do we need to bring towels and Linens or are they provided?

  5. Do you have a pool?

  6. Do you have a Hot Tub?

  7. Do you allow Pets?

  8. Will we see wildlife during our stay at the Powder House?

  9. Do you provide utensils in the Kitchenettes?

  10. Do your cabins/rooms  have Air conditioning and/ or Heat?

  11. Do your cabins/ rooms have a television?

  12. Can we make reservations online?

  13.  Do you have High Speed Internet?

  14. Do You have onsite Laundry Facilities?

  15. Do You take reservations for the restaurant?

  16. How far are you from the Rapid City Regional Airport?

  17. Are the Rates on the Internet Current.

  18. Is there is any discounts on rooms in the off-season?

  19. We are interested in A family reunion at you facility. Do accommodate these kinds of functions?

  20. When Do you Start taking reservations for the season?

 

 
1.  Q. How far is the Powder House Located from Mt Rushmore?  
 
A. The Powder House Lodge is located approx 1.5 miles N of Keystone on Hwy 16A. This leaves us Approx 4 miles from Mt Rushmore.
 
2. Q. Are you centrally Located to Area Attractions?  
 
Yes, The Powder House Lodge is located on Hwy 16A approx. 1.5 miles North  Of Keystone, and 4 Miles from Mt Rushmore. Most other attractions in the Hills are 30-45 minutes away with the exception being Deadwood, Hot Springs, and the Badlands, all of which are approximately 1.25 hours in opposite directions.
 
 
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3 Q. What is your cancellation Policy?  
 
A. The Powder House Lodge requires the first nights stay on a  credit card as a deposit. Your credit card will be charged for the deposit. If you need to cancel  for any reason we require 72 hours notice. Anything less than 72 Hours will result in a forfeiture of deposit and any payments made. We also have a $25.00 (Twenty-Five Dollar) cancellation fee accessed on all cancellations once your credit card has been processed, irregardless if cancellation is made more than 72 hours in advance.
 
4 Q. Do we need to bring towels and Linens or are they provided?  
 
A. No. The Powder lodge provides all necessary linens
    for its guests as well as daily maid service.
 
5. Q. Do you have a pool?  
  A. Yes, the Powder House Lodge has a heated outdoor pool that is open from Memorial Day until Labor Day*.  *(pool may closed due to inclement weather)

 

 
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6. Q. Do you have a Hot Tub?
A. At this time the Powder House Lodge does NOT have a public hot tub, however the Honeymoon Cabin does a have a covered deck with a private 2 person hot tub.
7 Q. Do you allow Pets?
A. Yes the Powder House Lodge does allow pets. However there is a one time fee of $15.00 for pets. This is a fee, not a deposit and will not be refunded at the conclusion of your stay.
8. Q. Will we see wildlife during our stay at the Powder House?
A. While we cannot guarantee that you will see wildlife, it is not uncommon for our guests to  see Deer, and Turkey on the property. In the past we have also had Mountain Goats and Elk, that have made several appearances on the grounds.
 
 
9. Q. Do you Provide Utensil in the Kitchenette.
A. Sorry, but no we do not provide utensils, nor plates  of any type in our units with a kitchenette.
10. Q. Do your cabins/rooms  have Air conditioning and/ or Heat?
A. Yes, all of our Cabins/rooms have Air Conditioning and heat in them.
11. Q. Do your cabins/ rooms have a television?
A. Yes, all rooms/cabins have Limited Cable TV.
12. Q. Can we make reservations online?
A. Sadly, we do not have the capabilities to take reservations online at this time. We also can not take reservations via email, unless a guest is an international traveler.
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13. Q. Do you have High Speed Internet?
A. Yes, we do have high speed wireless Internet in our Restaurant and Office, that guests may log into. However at this time we do not have it across the entire facility.
14. Q. Do You have onsite Laundry Facilities?
A. Yes, The Powder House Lodge added on site laundry facilities for its guests in the spring of 2006.
15 Q. Do You take reservations for the restaurant?
A. Yes, the restaurant does take reservations. Are they required? No, reservations are not required for dinner, however for parties of 5 people or more, they are strongly recommended during the time period between mid-June and the end of August.
16. Q. How far are you from the Rapid City Regional Aiport?
A. Rapid City Regional Airport is Approximately a 45 minute drive from the Powder House Lodge. For Directions please go to the Map Link.
17. Q. Are the Rates on the Internet Current?
A. Yes, the rates on the Internet are Current. However, we do run some specials on certain rooms throughout the season. While we try to post these specials on the Internet, you can always call our toll free number and we would be more than happy to check availability and rates for you.
18 Q. Is there is any discounts on rooms in the off-season?
A. Yes, their are discounts for the times in our off-season. Off-season rates are during the period before Memorial Day and begin again after Labor Day. Please call for off-season rates and availability.
19. Q. We are interested in a family reunion at you facility. Do accommodate these kinds of functions?
A. Yes, the Powder House Lodge has hosted scores of family reunions over the years, The Powder House has also hosted wedding parties, and even had wedding ceremonies performed on site in the past. If you have any questions on reunions or weddings please call Ben at 1-800-321-0692.
20 Q. When do you start taking reservations for the season?
A. We actually take reservations throughout the entire year. During the Winter we set-up a satellite office and do business from there. However, we do not start taking reservations for the next season until after Labor Day. We do this so that Family Reunions and other large groups have a chance to book the rooms they require. However, after Labor Day we begin taking reservations for following season.

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For reservations call:

PO Box 714, Hwy 16A
Keystone, SD 57751
Open May-September
800-321-0692 or Local at 666-4646


E-Mail: info@powderhouselodge.com

 

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